Essential Telephoning in English Student's book, Paperback / softback Book

Essential Telephoning in English Student's book Paperback / softback

Paperback / softback

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Essential Telephoning in English is a short skills course for adult learners of Business and general English.

Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit.

It has been designed primarily for use in class but is also suitable for self-study.

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