Human Resource Management for the Hospitality and Tourism Industries PDF
by Dennis Nickson
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Description
An integrated look at HRM policies and practices in the tourism and hospitality industries
A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration
International examples showcase good practice in a variety of organisations, such as Pret a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs
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- Format:PDF
- Pages:320 pages
- Publisher:Taylor & Francis
- Publication Date:19/02/2007
- Category:
- ISBN:9781136397172
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- Hardback from £77.75
- Paperback / softback from £35.16
Information
-
Download Now
- Format:PDF
- Pages:320 pages
- Publisher:Taylor & Francis
- Publication Date:19/02/2007
- Category:
- ISBN:9781136397172