Crowning the Customer : How To Become Customer-Driven, Paperback / softback Book

Crowning the Customer : How To Become Customer-Driven Paperback / softback

Paperback / softback

In Stock - low on stock, only 1 copy remainingFree UK DeliveryEstimated delivery 2-3 working days

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How to become Customer DrivenCustomer service is the competitive business battleground of the twenty-first century.

This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style.

He explains:The 'Boomerang Principle' (bringing the customer back)How to get the feel of the market placeHow to listen effectively to the customerCustomer panelsWhy you should increase the number of complaintsHow to introduce fun and surprise into business. An essential handbook for managers, company directors, employees and students.

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In Stock - low on stock, only 1 copy remainingFree UK DeliveryEstimated delivery 2-3 working days

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