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Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building.
A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.
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Out of StockMore expected soonContact us for further information
- Format:Hardback
- Pages:200 pages, 10 Tables, black and white; 1 Line drawings, black and white
- Publisher:Taylor & Francis Ltd
- Publication Date:18/04/2006
- Category:
- ISBN:9780415364706
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Information
-
Out of StockMore expected soonContact us for further information
- Format:Hardback
- Pages:200 pages, 10 Tables, black and white; 1 Line drawings, black and white
- Publisher:Taylor & Francis Ltd
- Publication Date:18/04/2006
- Category:
- ISBN:9780415364706
