The Intuitive Customer : 7 Imperatives For Moving Your Customer Experience to the Next Level Hardback
by Colin Shaw, Ryan Hamilton, Ryan Hamilton
Hardback
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Description
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
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Out of Stock - We are unable to provide an estimated availability date for this product
- Format:Hardback
- Pages:216 pages, 23 Illustrations, black and white; XIX, 216 p. 23 illus.
- Publisher:Palgrave Macmillan
- Publication Date:20/08/2016
- Category:
- ISBN:9781137534286
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- PDF from £42.49
Information
-
Out of Stock - We are unable to provide an estimated availability date for this product
- Format:Hardback
- Pages:216 pages, 23 Illustrations, black and white; XIX, 216 p. 23 illus.
- Publisher:Palgrave Macmillan
- Publication Date:20/08/2016
- Category:
- ISBN:9781137534286