Reinventing Retail PDF

Reinventing Retail sets out the new rules of the industry and will help you devise a strategy to survive and thrive.

All around us traditional businesses are disappearing - undone by savvy and nimble new entrants and by failing to keep up with changing consumer demands. The world has changed beyond recognition in the last 20 years and it is not enough for retailers to launch a website and a Facebook page and proclaim themselves ready for the future.

To reclaim and retain your customers, you need to reinvent yourself from the ground up. Reinventing Retail is your roadmap to understanding the new rules of the industry so you can develop your strategy to reclaim market leadership. Explore:

• Rule 1: Someone is going to sell your product at cost or even less.
• Rule 2: Everyone knows everything - nothing is a secret
• Rule 3: Reputation matters and will make or break a business
• Rule 4: Location matters, but for different reasons than it used to
• Rule 5: Knowing your customer is key - flying blind won't end well
• Rule 6: If a product or process can be dis-intermediated or simplified, it will be

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