IT Service Management : Support for your ITSM Foundation exam Paperback / softback
by John Sansbury, Ernest Brewster, Aidan Lawes, Richard Griffiths
Paperback / softback
- Information
Description
Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.
Information
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In Stock - low on stock, only 1 copy remainingFree UK DeliveryEstimated delivery 2-3 working days
- Format:Paperback / softback
- Pages:226 pages
- Publisher:BCS Learning & Development Limited
- Publication Date:21/03/2016
- Category:
- ISBN:9781780173184
Other Formats
- PDF from £26.77
Information
-
In Stock - low on stock, only 1 copy remainingFree UK DeliveryEstimated delivery 2-3 working days
- Format:Paperback / softback
- Pages:226 pages
- Publisher:BCS Learning & Development Limited
- Publication Date:21/03/2016
- Category:
- ISBN:9781780173184