Hotel and Hospitality English : A1-A2, Mixed media product Book

Hotel and Hospitality English : A1-A2 Mixed media product

Part of the Collins English for Work series

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Description

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants.

Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.*24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.*The audio CD provides valuable listening practice to accompany each unit.

Information

  • Format: Mixed media product
  • Pages: 160 pages
  • Publisher: HarperCollins Publishers
  • Publication Date:
  • Category: ELT non-book material & resources
  • ISBN: 9780007431984

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