Hotel and Hospitality English : A1-A2, Mixed media product Book

Hotel and Hospitality English : A1-A2 Mixed media product

Part of the Collins English for Work series



This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants.

Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.*The audio CD provides valuable listening practice to accompany each unit.


  • Format: Mixed media product
  • Pages: 160 pages
  • Publisher: HarperCollins Publishers
  • Publication Date:
  • Category: ELT non-book material & resources
  • ISBN: 9780007431984



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Available for
immediate download



Available with free
standard delivery



Available with free
standard delivery



Available for
immediate download

Also in the Collins English for Work series



Available with free
standard delivery