The Performance Management Systems Playbook : Integrating the ISO 56002 and 56004 Standards Into Your Business Operations
H. James Harrington
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Making the Case for Change : Using Effective Business Cases to Minimize Project and Innovation Failures
Christopher F. Voehl
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Project Management for Performance Improvement Teams
William S. Ruggles
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Performance Acceleration Management (PAM) : Rapid Improvement to Your Key Performance Drivers
H. James Harrington
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Improving Through Benchmarking
Richard Y. Chang
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Measuring Organizational Improvement Impact
Richard Y. Chang
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