Uncommon Service : How to Win by Putting Customers at the Core of Your Business
Frances Frei
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Jeanne Bliss
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Ashvin Vaidyanathan
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£24.00
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Cindy Alvarez
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Michael Heppell
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£10.65
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Roy Lilley
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Add to BasketThe Art of Client Service : The Classic Guide, Updated for Today's Marketers and Advertisers
Robert (University of Texas at Austin) Solomon
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£26.00
£17.57
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Add to BasketThe Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift
Nick Mehta
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£22.00
£15.55
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Add to BasketThe Experience : The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler
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£21.00
£15.04
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Add to BasketUnlocking the Customer Value Chain : How Decoupling Drives Consumer Disruption
Thales S. Teixeira
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£23.00
£16.05
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Add to BasketPerfect Phrases for Customer Service, Second Edition
Robert Bacal
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£13.41
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Add to BasketLoyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification
Rajat Paharia
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Add to BasketThinking in Services : Encoding and Expressing Strategy through Design
Majid Iqbal
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£22.68
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Add to BasketThe Human Experience : How to make life better for your customers and create a more successful organization
John Sills
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£15.38
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Add to BasketPeople in Delivery
Shalini Vallepur
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Add to BasketThe Customer of the Future : 10 Guiding Principles for Winning Tomorrow's Business
Blake Morgan
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Add to BasketCoffee's for Closers : The Best Real Life Sales Book You'll Ever Read
Tony Morris
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Leonard Berry
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£18.19
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Add to BasketCustomer Service Pocketbook: 3rd Edition : Customer Service Pocketbook: 3rd Edition
Sean McManus & Tony Newby
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Add to BasketConnected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Nicolaj Siggelkow
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£25.00
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Add to BasketUser Research : Improve Product and Service Design and Enhance Your UX Research
Stephanie Marsh
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Add to BasketCustomer Experience For Dummies
Roy Barnes
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£13.45
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Add to BasketThe Values Economy : How to Deliver Purpose-Driven Service for Sustained Performance
Alan Williams
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Add to BasketThe Unsold Mindset : Redefining What It Means to Sell
Colin Coggins
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