Advanced Outsourcing Practice : Rethinking ITO, BPO and Cloud Services, PDF eBook

Advanced Outsourcing Practice : Rethinking ITO, BPO and Cloud Services PDF

Edited by Leslie P. Willcocks, Mary C. Lacity

Part of the Technology, Work and Globalization series

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A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes.

This book has unparalleled insight into the robust practices that have been proven effective time and again.

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