The power of effective listening is recognised as the essential tool of good management.
In this book, Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation.
Whether you want to have more productive meetings, solve business problems or build stronger relationships, this book offers you a new world of possibilities.
- Format: Paperback
- Pages: 256 pages
- Publisher: Octopus Publishing Group
- Publication Date: 04/12/1998
- Category: Organizational theory & behaviour
- ISBN: 9780706377453