The Human Touch : Personal skills for professional success Paperback / softback
by Philippa Thomas, Debra Paul, James Cadle
Paperback / softback
- Information
Description
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment.
The importance of these skills cannot be overstated in today’s business world particularly in the light of current economic conditions.
Numerous books cover interpersonal skills, but none specifically address their application within professional job roles, in particular those within the IT industry.
This book fills that gap, providing guidance on all of the key skills and forming a comprehensive reference manual that will be relevant to a huge variety of situations.
Topics include: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Information
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In Stock - Less than 10 copies availableFree UK DeliveryEstimated delivery 2-3 working days
- Format:Paperback / softback
- Pages:256 pages
- Publisher:BCS Learning & Development Limited
- Publication Date:13/12/2012
- Category:
- ISBN:9781906124915
Other Formats
- PDF from £22.94
Information
-
In Stock - Less than 10 copies availableFree UK DeliveryEstimated delivery 2-3 working days
- Format:Paperback / softback
- Pages:256 pages
- Publisher:BCS Learning & Development Limited
- Publication Date:13/12/2012
- Category:
- ISBN:9781906124915