Managing Conflict in the Workplace 4th Edition : How to Develop Trust and Understanding and Manage Disagreements Paperback / softback
by Shay McConnon, Margaret McConnon, Shannon McConnon
Paperback / softback
- Information
Description
This book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect.
It offers a simple structure which will allow all parties to reach the magic of win-win. Contents: About the authors; Preface; Introduction; 1.
How the view explains our differences; 2. Differences in personality types; 3. Fight the difference or celebrate it? 4. Are you building a bridge or a barrier?; 5. Understand and manage your feelings; 6. Develop your skills and increase your choices; 7. Four steps to resolution; 8. Preventing conflict; Appendices; Bibliography; Index; Conflict resolution workshop.
Information
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Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:144 pages
- Publisher:Little, Brown Book Group
- Publication Date:28/05/2010
- Category:
- ISBN:9781845284138
Other Formats
- EPUB from £2.99
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:144 pages
- Publisher:Little, Brown Book Group
- Publication Date:28/05/2010
- Category:
- ISBN:9781845284138