Oakland on Quality Management
John S Oakland
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Total Quality Management: A pictorial guide for managers
John S Oakland
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Total Organizational Excellence
John S Oakland
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Pocket Guide to TQM
John S Oakland
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Total Quality in the Construction Supply Chain
John S Oakland
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Baseline : Confronting Reality and Planning the Path for Success
Charles Protzman
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Assess and Analyze : Discovering the Waste Consuming Your Profits
Charles Protzman
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Suggesting Solutions : Brainstorming Creative Ideas to Maximize Productivity
Charles Protzman
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Implementing Lean : Converting Waste to Profit
Charles Protzman
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Check : Identifying Gaps on the Path to Success
Charles Protzman
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Sustaining Lean : Creating a Culture of Continuous Improvement
Charles Protzman
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