The Basics of Process Improvement
Tristan (Senior Vice President, Technology Operations, Proces Boutros
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Christian Schuh
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Annie Jean-Baptiste
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SOLE - The International Society of Logistics
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Paul (University of Southern California and Loyola Marymount Uni Glen
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Mike Paton
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Riccardo Illy
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Yossi (Massachusetts Institute of Technology) Sheffi
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Tanya (University of Twente, The Netherlands) Bondarouk
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Kenichi (Kyoto Sangyo University, Japan) Shinohara
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Harvard Business Review
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Andreas (ESCP Business School Paris, France.) Kaplan
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Matthew Pepper
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Jeff M. (University of North Texas, US) Allen
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Peter Pande
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James Peterson
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Philip Crosby
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B. Joseph Pine II
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Craig Gygi
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Gene Kim
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The Practitioner's Guide To Product Management
Jock Busuttil
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Productivity Press Development Team
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Roger (Perth College) Cartwright
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Christine (University of Nottingham) Ennew
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