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Strategic Airline Retailing and Solutions : From Offers to Fulfillment to Loyalty - Book

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Why Customers Would Rather Have a Smartphone than a Car : Relationship Retailing as an Opportunity - Book

Why Customers Would Rather Have a Smartphone than a Car : Relationship Retailing as an Opportunity

Cor Molenaar

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Airimagination : Extending the Airline Business Boundaries - Book

Airimagination : Extending the Airline Business Boundaries

Nawal K. (Faculty Emeritus, Aviation, Ohio State University) Taneja

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