Managing Information Services
Sue Roberts
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Leadership : The Challenge for the Information Profession
Sue Roberts
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£72.29
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Being an Information Innovator
Jennifer Rowley
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£71.35
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Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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£61.58
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Information Marketing
Jennifer Rowley
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The Facet Library Management Collection
Wyoma VanDuinkerken
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The Facet Performance Measurement and Metrics Collection
Sharon Markless
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