Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Reference Services and Media
Linda S Katz
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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Outreach Services in Academic and Special Libraries
Linda S Katz
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Introduction to Reference and Information Services in Today's School Library
Lesley S.J. Farmer
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Reference and Information Sources and Services for Children and Young Adults
Lesley S.J. Farmer
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