Records and Information Management : Fundamentals of Professional Practice
William Saffady
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£98.00
£75.16
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Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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£61.58
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
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£72.00
£69.30
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Information Compliance : Fundamental Concepts and Best Practices
William Saffady
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£100.00
£76.37
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The Facet Performance Measurement and Metrics Collection
Sharon Markless
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£383.69
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