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The Ultimate Question 2.0 (Revised and Expanded Edition) : How Net Promoter Companies Thrive in a Customer-Driven World - eBook

The Ultimate Question 2.0 (Revised and Expanded Edition) : How Net Promoter Companies Thrive in a Customer-Driven World

Fred Reichheld

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Winning on Purpose : The Unbeatable Strategy of Loving Customers - eBook

Winning on Purpose : The Unbeatable Strategy of Loving Customers

Fred Reichheld

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HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt) - eBook

HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)

Harvard Business Review

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HBR's 10 Must Reads 2023 : The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Persuading the Unpersuadable" By Adam Grant) - eBook

HBR's 10 Must Reads 2023 : The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Persuading the Unpersuadable" By Adam Grant)

Harvard Business Review

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