Hotel and Hospitality English : A1-A2 Multiple-component retail product, loose
by Mike Seymour
Part of the Collins English for Work series
Multiple-component retail product, loose
- Information
Description
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants.
Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The online audio provides valuable listening practice to accompany each unit.
Information
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In Stock - More than 10 copies availableFree UK DeliveryEstimated delivery 2-3 working days
- Format:Multiple-component retail product, loose
- Pages:160 pages
- Publisher:HarperCollins Publishers
- Publication Date:05/01/2012
- Category:
- ISBN:9780007431984
Information
-
In Stock - More than 10 copies availableFree UK DeliveryEstimated delivery 2-3 working days
- Format:Multiple-component retail product, loose
- Pages:160 pages
- Publisher:HarperCollins Publishers
- Publication Date:05/01/2012
- Category:
- ISBN:9780007431984