Escaping the Build Trap : How Effective Product Management Creates Real Value
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The Lean Product Playbook : How to Innovate with Minimum Viable Products and Rapid Customer Feedback
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Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
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Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
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ISO 14001 Step by Step - A practical guide : Second edition
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The Product Manager's Survival Guide: Everything You Need to Know to Succeed as a Product Manager
Steven Haines
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Mastering Project, Program, and Portfolio Management : Models for Structuring and Executing the Project Hierarchy
Gary Lister
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Open Services Innovation : Rethinking Your Business to Grow and Compete in a New Era
Henry Chesbrough
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The Basics of Process Improvement
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Supply Chain Excellence : A Handbook for Dramatic Improvement Using the SCOR Model
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The Project Management Tool Kit : 100 Tips and Techniques for Getting the Job Done Right
Tom Kendrick
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Six Sigma for Managers, Second Edition (Briefcase Books Series)
Greg Brue
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The Essential Persona Lifecycle : Your Guide to Building and Using Personas
Tamara Adlin
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