Listening for What Matters : Avoiding Contextual Errors in Health Care
MD Saul J. Weiner
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Transforming Leadership, Improving the Patient Experience : Communication Strategies for Driving Patient Satisfaction
Ph.D. Alan T. Belasen
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Navigating Communication with Seriously Ill Patients : Balancing Honesty with Empathy and Hope
Robert M. Arnold
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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
James Merlino
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The Therapeutic Relationship in Psychotherapy Practice : An Integrative Perspective
Charles J. Gelso
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Oxford Textbook of Communication in Oncology and Palliative Care
David W. Kissane
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The Patient's Playbook : How to Save Your Life and the Lives of Those You Love
Leslie D. Michelson
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The Naked Consultation : A Practical Guide to Primary Care Consultation Skills, Second Edition
Liz Moulton
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Understanding Parkinson's Disease : An Introduction for Patients and Caregivers
Naheed Ali
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Spirituality in Patient Care : Why, How, When, and What
Koenig Harold G Koenig
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Oxford Professional Practice: Handbook of Quality Improvement in Healthcare
Peter Lachman
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Oxford Professional Practice: Handbook of Quality Improvement in Healthcare
Peter Lachman
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Motivational Interviewing in Medical Rehabilitation : Improving Patient Engagement and Team Function
Nicole Schechter
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Motivational Interviewing in Medical Rehabilitation : Improving Patient Engagement and Team Function
Nicole Schechter
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Consulting in a Nutshell : A practical guide to successful general practice consultations before, during and beyond the MRCGP
Roger Neighbour
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