Communicating with Customers : Service Approaches, Ethics and Impact, Hardback Book

Communicating with Customers : Service Approaches, Ethics and Impact Hardback

Part of the Hampton Press Communication Series: Communication & Social Organization series

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This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve practices with customers.

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Available to Order - This title is available to order, with delivery expected within 2 weeks
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