Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
Out of Stock - We are unable to provide an estimated availability date for this product
Format: Book (Paperback / softback)
£61.48
Out of Stock - We are unable to provide an estimated availability date for this product
Book (Paperback / softback)
Add to Basket
Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£84.99
£70.07
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Reference Services and Media
Linda S Katz
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£35.45
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£84.99
£80.10
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£42.99
£42.89
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Outreach Services in Academic and Special Libraries
Linda S Katz
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£135.00
£125.08
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Outreach Services in Academic and Special Libraries
Linda S Katz
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£37.22
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Digital versus Non-Digital Reference : Ask a Librarian Online and Offline
Linda S Katz
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£37.22
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Assessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£72.00
£68.60
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket
Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£31.99
£29.02
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
The Facet Performance Measurement and Metrics Collection
Sharon Markless
Unavailable
Format: Book (Paperback / softback)
£383.69
Unavailable
Book (Paperback / softback)