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Customer Experience 3.0 : High-Profit Strategies in the Age of Techno Service - eBook

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Scoring Points : How Tesco Continues to Win Customer Loyalty - eBook

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Building Great Customer Experiences - eBook

Building Great Customer Experiences

Colin Shaw

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Net Privacy: A Guide to Developing & Implementing an Ironclad ebusiness Privacy Plan - eBook

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Perfect Phrases for Customer Service, Second Edition - eBook

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Ten Principles Behind Great Customer Experiences, The - eBook

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Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine - eBook

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Delivering Quality Service - eBook

Delivering Quality Service

Valarie A. Zeithaml

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Summary: You Can't Lead with Your Feet on the Desk - eBook

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Winning on Purpose : The Unbeatable Strategy of Loving Customers - eBook

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Customer Relationship Management - eBook

Customer Relationship Management

Simon Knox

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Business Process Mapping : Improving Customer Satisfaction - eBook

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Service Innovation: How to Go from Customer Needs to Breakthrough Services - eBook

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The Apple Experience (PB) - eBook

The Apple Experience (PB)

Carmine Gallo

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Summary: Grow - eBook

Summary: Grow

BusinessNews Publishing

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Successful Customer Service : Get Brilliant Results Fast - eBook

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Lean Customer Development : Building Products Your Customers Will Buy - eBook

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Delivering Knock Your Socks Off Service - eBook

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