Customer Relationship Management : Concepts, Applications and Technologies
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Nga-Ki Mavis Ho
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Daniel D. Prior
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Linda Anne Barkas
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A. Karim Feroz
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A. Karim Feroz
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Wided (B&C Consulting Group) Batat
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Ines Veiga Pereira
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Ines Veiga Pereira
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Elke Schwarz
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Vladimir I. Trukhachev
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Adina Letitia Negrusa
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Matteo Giannasi
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Karin M. (University of Boras, Sweden) Ekstrom
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Gitte Rasmussen
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Chloe (Manchester Metropolitan University, UK.) Steadman
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Michael J. G. (University of Leeds, UK) Parnwell
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Michael J. G. (University of Leeds, UK) Parnwell
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Nithda Horoszko
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Bodo B. Schlegelmilch
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Katarzyna (Cracow University of Economics, Poland) Sanak-Kosmowska
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Jan W. (Cracow University of Economics, Poland) Wiktor
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Gokhan Yildirim
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