A Practical Guide to Call Center Technology : Select the Right Systems for Total Customer Satisfaction Paperback / softback
by Andrew Waite
Paperback / softback
- Information
Description
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
Information
-
Out of StockMore expected soonContact us for further information
- Format:Paperback / softback
- Pages:504 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:02/01/2002
- Category:
- ISBN:9781578200948
Other Formats
- PDF from £38.06
- Hardback from £139.83
Information
-
Out of StockMore expected soonContact us for further information
- Format:Paperback / softback
- Pages:504 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:02/01/2002
- Category:
- ISBN:9781578200948