Cookie Policy

What are cookies?

Cookies are small, usually randomly encoded, text files that help your browser navigate through a website. The cookie file is generated by the site you're browsing and is accepted and processed by your computer's browser software. The cookie file is stored in your browser's folder or subfolder.

Your browser accesses the cookie file again when you visit the website that created the cookie file. The browser uses the information stored in the cookie file to help ease your navigation of the website by letting you log in automatically or remembering settings you selected during your earlier visits to the website, among many other functions.

Any particular website cannot access information on your computer other than the cookie it set on your computer. The cookie is not executable code so it doesn't have any “life” of its own other than being used by the website that created it. As explained above, such use is limited to helping your browser process the information located on the website.

What do we use cookies for?

Enable account authorisation - These are session cookies which expire at the end of each session - They are used to authenticate your account.

Session tracking - These are session cookies which expire at the end of each session - They are used for shopping basket and site functionality

Request Verification Token - These are session cookies which expire at the end of each session - They are used to prevent forgery - This cookie is valid for 1 day and stores a link to the contents of your basket prior to login - ie if you add an item in the morning and then close your browser and return to the site to check out in the evening, the item will still be in your basket.

Analytics - uses analytics software provided by Google, which sets a number of cookies with varying life spans up to 2 years. The service provides anonymous information about site visitors, for example whether a visitor arrived directly or via a search engine. Click here for a detailed description on Google Analytics cookies.

Occasionally we may embed or provide links to suppliers digital Marketing materials within the site such as video clips, sample chapters and audio files. Please be aware that by clicking on these links, our suppliers site may set cookies on your device - we recommend that you read their respective sites cookie policies.

What happens if you block or reject our cookies?

If you choose to block our cookies, you will not be able to add items to your shopping basket, proceed to checkout, or use any account features that require you to sign in

Because cookies allow you to take advantage of essential features of this website, we recommend that you leave them turned on.

If you do leave cookies turned on, be sure to sign off when you finish, especially when using a shared computer.

How you can manage cookies

The Help menu in most common browsers will tell you:

  • How to prevent your browser from accepting new cookies
  • How to have the browser notify you when you receive a new cookie
  • How to disable cookies altogether

Further information on managing, deleting or controlling cookies is available at:

If you have any questions please e-mail in the first instance.

Contact us

Need help? Fill out our online form and one of the team will be in touch as soon as possible.

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