Superior Customer Value : Strategies for Winning and Retaining Customers, Third Edition PDF
by Art Weinstein
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A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers , this, in turn, results in enhanced market performance.
Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of custo
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- Format:PDF
- Pages:320 pages
- Publisher:Taylor & Francis
- Publication Date:24/02/2012
- Category:
- ISBN:9781439861295
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Information
-
Download Now
- Format:PDF
- Pages:320 pages
- Publisher:Taylor & Francis
- Publication Date:24/02/2012
- Category:
- ISBN:9781439861295