Total Quality Management : A Cross Functional Perspective, Paperback / softback Book

Total Quality Management : A Cross Functional Perspective Paperback / softback

Paperback / softback

Available to Order - This title is available to order, with delivery expected within 2 weeks
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The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles.

This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

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£234.95

£186.78

Available to Order - This title is available to order, with delivery expected within 2 weeks
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