Lean for the Public Sector : The Pursuit of Perfection in Government Services, PDF eBook

Lean for the Public Sector : The Pursuit of Perfection in Government Services PDF

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Packed with international case examples and clearly delineating principles as they apply to public sector organizations, Lean for the Public Sector: The Pursuit of Perfection in Government Services demonstrates that Lean in the public sector is neither rocket science nor a typical profit-driven improvement program.

The book begins with coverage of

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