How You Do... What You Do: Create Service Excellence That Wins Clients For Life, PDF eBook

How You Do... What You Do: Create Service Excellence That Wins Clients For Life PDF

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  • In three years Livingston helped the 17,000- employee strong Crossmark increase its sales revenues by 30 percent and add an additional 2,400 workers
  • Livingston will promote the book on his busy speaking tour, which includes keynote addresses at several large consumer products information conferences
  • Includes numerous on-the-street examples and case studies throughout the book

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