Exceptional Care for Your Valued Client Paperback
by Bob Nicoll, LuAnn Buechler
Edited by Bronwyn Emery Ashbaker
Paperback
- Information
Description
Exceptional Care for Your Valued Client is the second book from Bob Nicoll, creator of the empowering word choice concept: Remember the Ice. As with his first book, Remember the Ice and Other Paradigm Shifts, he has teamed up once again with Bronwyn Emery Ashbaker, an extraordinarily gifted developmental editor.
Exceptional Care is about providing just that -Exceptional Care. So Bob sought out LuAnn Buechler, an insightful, delightful lady with 30 years experience in creating exceptional care for her valued clients via her hospitality and event planning skills. Communication is the first and last word in customer service.
Your success or failure swings on your ability to communicate clearly, succinctly, tactfully, confidently, and congruently. In this book read about enlightening concepts and hands-on tools you can use immediately to enhance the Exceptional Care you are providing for Your Clients.
Information
-
Unavailable
- Format:Paperback
- Pages:278 pages, black & white illustrations
- Publisher:Panoma Press
- Publication Date:22/04/2011
- Category:
- ISBN:9781907722240
Information
-
Unavailable
- Format:Paperback
- Pages:278 pages, black & white illustrations
- Publisher:Panoma Press
- Publication Date:22/04/2011
- Category:
- ISBN:9781907722240