The Intuitive Customer : 7 Imperatives For Moving Your Customer Experience to the Next Level PDF
by Colin Shaw, Ryan Hamilton, Ryan Hamilton
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Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
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- Format:PDF
- Publisher:Palgrave Macmillan UK
- Publication Date:20/08/2016
- Category:
- ISBN:9781137534309
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- Hardback from £36.49
Information
-
Download Now
- Format:PDF
- Publisher:Palgrave Macmillan UK
- Publication Date:20/08/2016
- Category:
- ISBN:9781137534309