An Education in Service Management : A guide to building a successful service management career and delivering organisational success EPUB
by David Barrow
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An Education in Service Management - A guide to building a successful service management career and delivering organisational success
IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.
ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:
- Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;
- ITSM roles vary from service desk analyst to chief technology officer or consultant; and
- As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
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- Format:EPUB
- Pages:265 pages
- Publisher:IT Governance Publishing
- Publication Date:07/12/2023
- Category:
- ISBN:9781787784697
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- PDF from £23.96
Information
-
Download Now
- Format:EPUB
- Pages:265 pages
- Publisher:IT Governance Publishing
- Publication Date:07/12/2023
- Category:
- ISBN:9781787784697