Quality and Operations Management Revised Edition, Hardback Book

Quality and Operations Management Revised Edition Hardback

Part of the Management Extra series

Hardback

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Description

This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation.

It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

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