Decision Making in Service Industries : A Practical Approach, PDF eBook

Decision Making in Service Industries : A Practical Approach PDF

Edited by Javier Faulin, Angel A. Juan, Scott E. Grasman, Michael J. (University of Cincinatti, OH, USA) Fry

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In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables.

Under such uncertain conditions, the development and use of robust and flexible strategies, algorithms, and methods can provide the quantitative information necessary to make better business decisions.

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