Call Center Continuity Planning PDF
by Jim Rowan, Sharon Rowan
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Description
A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for - and avoid - service interruptions through disasters large and small.
This book will show you how to deal with everything from power outag
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- Format:PDF
- Pages:442 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:23/04/2019
- Category:
- ISBN:9781420048100
Other Formats
- Paperback / softback from £47.01
- Hardback from £431.28
- EPUB from £49.49
Information
-
Download Now
- Format:PDF
- Pages:442 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:23/04/2019
- Category:
- ISBN:9781420048100