The Call Center Handbook PDF
by Keith Dawson
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Description
This book is for people who work in a call center and common traits the call center location must offer.
It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
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- Format:PDF
- Pages:284 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:30/03/2007
- Category:
- ISBN:9781482280623
Other Formats
- Paperback / softback from £40.67
- PDF from £38.06
Information
-
Download Now
- Format:PDF
- Pages:284 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:30/03/2007
- Category:
- ISBN:9781482280623