Service Management Principles for Hospitality and Tourism PDF
by Maria Rellie B. Kalacas
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Description
Service Management Principles for Hospitality and Tourism gives an introduction to hospitality and tourism and talks about the role of communication in this sector. It brings the focus of the readers to food service management and the aspect of marketing in the hospitality industry. Also discussed in the book is the quality management in the hospitality industry, the role f customer satisfaction in this sector, the management of corporate travel and tourists, the management in technological and networking sense, the challenges that lie in the hospitality and tourism sector and the future that the sector may undergo. The readers are provided with the basic knowledge on all the possible aspects of the management of hospitality and tourism sector.
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- Format:PDF
- Pages:226 pages
- Publisher:Society Publishing
- Publication Date:30/12/2019
- Category:
- ISBN:9781774075920
Other Formats
- Paperback / softback from £88.07
Information
-
Download Now
- Format:PDF
- Pages:226 pages
- Publisher:Society Publishing
- Publication Date:30/12/2019
- Category:
- ISBN:9781774075920