Unlocking Public Value : A New Model For Achieving High Performance In Public Service Organizations Hardback
by Martin Cole, Greg Parston
Hardback
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Description
A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery.
Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group.
Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
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Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Hardback
- Pages:208 pages, Charts: 45 B&W, 0 Color; Tables: 9 B&W, 0 Color
- Publisher:John Wiley & Sons Inc
- Publication Date:15/09/2006
- Category:
- ISBN:9780471959458
Other Formats
- PDF from £20.14
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Hardback
- Pages:208 pages, Charts: 45 B&W, 0 Color; Tables: 9 B&W, 0 Color
- Publisher:John Wiley & Sons Inc
- Publication Date:15/09/2006
- Category:
- ISBN:9780471959458