Dealing With Difficult People PDF
by Rick Brinkman, Rick Kirschner
- Information
Description
Explains how to:
- Identify 10 bothersome behaviors and deal successfully with each of them
- Understand why people become difficult
- Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more
- Cultivate the nine "take-charge" skills that prevent people from becoming difficult
Information
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Download Now
- Format:PDF
- Pages:128 pages
- Publisher:McGraw Hill LLC
- Publication Date:07/04/2006
- Category:
- ISBN:9780071487153
Other Formats
- PDF from £10.08
- Spiral bound from £11.42
Information
-
Download Now
- Format:PDF
- Pages:128 pages
- Publisher:McGraw Hill LLC
- Publication Date:07/04/2006
- Category:
- ISBN:9780071487153