Managing Hospitality Organizations : Achieving Excellence in the Guest Experience, Paperback / softback Book

Managing Hospitality Organizations : Achieving Excellence in the Guest Experience Paperback / softback

Paperback / softback

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Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry.

Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.

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