Measure What Matters to Customers : Using Key Predictive Indicators (KPIs) Hardback
by Ronald J. (VeraSage Institute in California, USA) Baker
Hardback
- Information
Description
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do.
If you want to increase your company's profits by working smarter, this is the book for you.
Information
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Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Hardback
- Pages:208 pages, Photos: 8 B&W, 0 Color
- Publisher:John Wiley & Sons Inc
- Publication Date:17/10/2006
- Category:
- ISBN:9780471752943
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Hardback
- Pages:208 pages, Photos: 8 B&W, 0 Color
- Publisher:John Wiley & Sons Inc
- Publication Date:17/10/2006
- Category:
- ISBN:9780471752943