Crowning the Customer EPUB
by Sen. Feargal Quinn
EPUB
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Description
How to become Customer DrivenCustomer service is the competitive business battleground of the twenty-first century.
This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style.
He explains:- The 'Boomerang Principle' (bringing the customer back)- How to get the feel of the market place- How to listen effectively to the customer- Customer panels- Why you should increase the number of complaints- How to introduce fun and surprise into business.An essential handbook for managers, company directors, employees and students.
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- Format:EPUB
- Publisher:The O'Brien Press
- Publication Date:14/09/2012
- Category:
- ISBN:9781847174505
Other Formats
- Paperback / softback from £11.73
Information
-
Download Now
- Format:EPUB
- Publisher:The O'Brien Press
- Publication Date:14/09/2012
- Category:
- ISBN:9781847174505