Performance Measurement with the Balanced Scorecard : A Practical Approach to Implementation within SMEs Paperback / softback
by Stefano Biazzo, Patrizia Garengo
Part of the SpringerBriefs in Business series
Paperback / softback
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Description
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors?
Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated?
The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid.
A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
Information
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Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:133 pages, 59 Illustrations, black and white; X, 133 p. 59 illus.
- Publisher:Springer-Verlag Berlin and Heidelberg GmbH & Co. K
- Publication Date:05/01/2012
- Category:
- ISBN:9783642247606
Other Formats
- PDF from £38.24
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:133 pages, 59 Illustrations, black and white; X, 133 p. 59 illus.
- Publisher:Springer-Verlag Berlin and Heidelberg GmbH & Co. K
- Publication Date:05/01/2012
- Category:
- ISBN:9783642247606
