Service Offerings and Agreements ITIL Intermediate Capability Handbook PDF
by itSMF UK
Part of the ITIL Capability Handbook Suite series
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Description
This quick reference guide will help you as you study for the SOA module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.Key features:Authored and quality assured by itSMF UKThis guide provides a quick reference to the processes covered by the ITIL Service Offering and Agreements syllabusPart of a four-book series covering the Intermediate Capability syllabusA handy, portable, pocket-sized reference book, ideal for ITIL practitionersThis study aid focuses on the core knowledge that candidates need to acquire at Bloom levels 1 and 2, including a knowledge and comprehension of the material that supports the syllabus.
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Download Now
- Format:PDF
- Pages:192 pages
- Publisher:The Stationery Office Ltd
- Publication Date:31/10/2014
- Category:
- ISBN:9780113314515
Information
-
Download Now
- Format:PDF
- Pages:192 pages
- Publisher:The Stationery Office Ltd
- Publication Date:31/10/2014
- Category:
- ISBN:9780113314515