Managing Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience Hardback
by Robert C Ford, Michael C Sturman, Cherrill P Heaton
Hardback
- Information
Information
-
Unavailable
- Format:Hardback
- Publisher:Cengage Learning, Inc
- Publication Date:11/02/2011
- Category:
- ISBN:9781439060322
Information
-
Unavailable
- Format:Hardback
- Publisher:Cengage Learning, Inc
- Publication Date:11/02/2011
- Category:
- ISBN:9781439060322